Bummer!

We do our best to ensure everything arrives in perfect condition, but occasionally, mishaps can happen. 

  If both the packaging and the items inside are damaged, and you’ve purchased Extend Shipping Protection, you can file a claim online here. We might need photos of the box and items to assist with your claim. For more information about Extend, please click here.

  If the items are damaged but the packaging is intact, please contact CarParts service team so we can arrange a replacement. Photos of the damaged items and packaging will be helpful in processing your request.